Shipping & returns

SHIPPING

Worldwide shipping 

Ready to wear items will be shipped within 48 hours (Mon-Fri). Custom made & made to order items will be shipped right after completion (Mon-Fri). Check "description" for completion time. Pre-order items will be shipped on date communicated in "description". 

Belgian VAT (21%) is included. Please note that your country/region might charge additional duties or tax for international shipping. We don't cover or refund any additional charges. 

RETURNS 

Ready to wear, made to order & pre-order items can be returned up to 14 days after the date of delivery. A full refund will be given if the product is returned unworn and in its original state. Shipping is NOT refundable. Return shipping is at own expense. 

Custom made products can NOT be returned. SALE items can NOT be returned. If there is any problem with your product please contact hello@jordyarthur.com.